TERMS AND CONDITIONS
These standard terms of sale (“terms of sale”) is an electronic record in the form of an electronic contract formed under Information Technology Act, 2000 and rules made thereunder and the amended provisions pertaining to electronic documents/records in various statutes as amended by the Information Technology Act, 2000. These terms of sale do not require any physical, electronic or digital signature.
These terms of sale is a legally binding document between buyer and seller where the seller has made the offer to sell the products by listing the same on the website and buyer has accepted such offer of the seller by agreeing to buy the product so offered on the website. These terms of sale will be effective and binding on the seller upon seller’s advertising, exhibiting and creating a listing of the product on the website, and shall be effective and binding on the buyer upon buyer agreeing to purchase the products so listed by the seller.
In these terms of sale, a user (whether the guest user or the registered user) who purchases various products (as defined below) from the seller on the website located at the URL (the website) is referred to as AYUSH AYURVEDIC and the seller is referred to as an individual or any legal entity who lists, advertises, exhibits, offers to sell, makes available, market, sells and delivers any products through the website to the buyer (referred to as “seller”). These terms of sale describe, inter alia, the terms of the offer for sale/sale, acceptance of the offer for sale by the buyer and the purchase of goods and services (“products”) through the website from the seller. These terms of sale also contain certain statements and disclaimers made by https://ayushayurvedic.shop/ which shall be binding on buyer and seller, as the case may be. Sometimes both buyer and seller are collectively referred to as “you” with its grammatical variations and cognate expressions.
Please read these terms of sale carefully before listing any product or before purchasing any products. These terms of sale are in addition to various agreements, terms, privacy policy, terms of use and all other policies of the website. Seller may include additional or conflicting terms and conditions of sale in the product listing or product description as made available on the website (‘additional terms of sale’). If there is any conflict between these terms of sale and the additional terms of sale, the additional terms of sale shall take precedence to the extent of such conflict and in relation to that sale. If a seller does not agree with these terms of sale, please do not list or make an offer for sale of any products on the website and if a buyer does not agree to these terms of sale and additional terms of sale, please do not buy or attempt to buy any product listed on the website.
These terms of sale are subject to revision at any time and hence both buyers and sellers are requested to carefully read these terms of sale from time to time before listing any product or before making any purchase of the products. The revised terms of sale shall be made available on the website. If such a facility is provided, you may determine when these terms of sale were last modified by referring to the “last updated” legend provided above.
You are requested to regularly visit the website to view the most current terms of sale. It shall be your responsibility to check these terms of sale periodically for changes and buyer should also check additional terms of
Sale of the seller on the product listing. You may be asked to provide your specific consent to any updates in a specified manner before any further use of the website and related services. If no separate consent is sought, your continued use of the website following such changes and modifications to the website or these terms of sale will constitute your acceptance of such changes or modifications.
- Offer and Acceptance of the Product
1.1
The Seller hereby makes an offer to sell the Products listed by Seller on the Website and the Buyer upon agreeing to purchase the Products so listed by the Seller hereby accepts such offer to sell by the Seller. Accordingly, the contract for the sale of the Product is a bipartite contract between Buyer and the Seller. https://ayushayurvedic.shop/is not a third party beneficiary under such bipartite contract. The Buyer understands and agrees that the offer for sale of the Product by the Seller is not an absolute or an unconditional offer. Such offer to sale by the Seller is subject to repudiation by the Seller at any time before the delivery of the Product to the Buyer and without any obligation to assign or provide any reason for such repudiation and without any consent from the Buyer and without any liability or any obligation towards the Buyer. The Seller and Buyer understand and agree that https://ayushayurvedic.shop/ has the right to cancel any sale transaction, listing or acceptance (i) for any reason in accordance with the Seller Agreement, these Terms of Sale, Website Terms of Use, Privacy Policy or under any contract or policy between https://ayushayurvedic.shop/ on one hand and the Seller or the Buyer on the other hand, or (ii) under an order or instruction from any statutory, quasi-judicial or judicial authority.
- Product(s)
2.1
Gorock also respects the intellectual property rights of all entities. If you believe that your intellectual property rights have been violated in any manner, please fill out and submit the Notice of Infringement of Intellectual Property Form (“IP Infringement Notice”) provided in the annexure below. Please send the duly filled out IP Infringement Notice via email . Any incomplete or improperly filled out document may not be considered.
2.2
The availability of the Product under the offer to sell is subject to change without notice prior to the purchase of the Product by the Buyer. However, there may be circumstances where the Product may not be available to be delivered to the Buyer after the purchase transaction. In such an event, Seller may cancel or instruct https://ayushayurvedic.shop/ to cancel such purchase transaction without any recourse to Buyer and without any liability to the Seller or to https://ayushayurvedic.shop/. If Buyer’s order is so canceled, after the payment has been processed, the said amount will be reversed / remitted to the Buyer either to the bank account provided by the Buyer for such reversal, or to the payment instrument of the Buyer from which payment was made, or to any pre-paid payment instrument account of the Buyer. https://ayushayurvedic.shop/ shall have the sole discretion to determine the mode of the reversal from the above options.
2.3
With respect to the sale of Product by Seller to the Buyer, the Seller hereby represents and warrants to the Buyer that:
Seller has the right to sell the Products to the Buyer on or through the Website;
Buyer shall have and enjoy quiet possession of the Products;
Products shall be free from any charge or encumbrance in favor of the third party;
Buyer shall be entitled to all the warranties and other collaterals applicable to the Product or as generally made available by the manufacturer or seller of the Product;
The product shall meet the description and specifications as provided on the Website. - Pricing Information
3.1
The Selling Price of the Product is subject to change without notice prior to the purchase of the Product by the Buyer. The Selling Price is provided on the Website on ‘as is’ basis as provided by the Seller. Due to technical reasons there may be errors in Selling Price which may be corrected by the Seller at any time and any acceptance of offer of sale by the Buyer of the Products subject to such faulty Selling Price shall, subject to discretion of the Seller, not be a valid acceptance and such transaction can be avoided by the Seller.
3.2
All prices are inclusive of VAT unless stated otherwise. - Delivery of the Product
4.1
There are various delivery models for delivery of purchased Product to the Buyer, as decided by the Seller. The risk of any damage, loss or deterioration of the Products during the course of delivery or during transit shall be on the Seller and not on the Buyer. Seller represents and warrants that the Products being delivered are not faulty and are exactly those Products which are listed and advertised by Seller on the Website and purchased by the Buyer and meet all descriptions and specifications as provided on the Website.
4.2
Buyer’s shipping address, pin code will be verified with the database of Website before a Buyer proceeds to pay for Buyer’s purchase. In the event Buyer’s order is not serviceable by logistic service providers or by Seller or the delivery address is not located in an area that is covered under the order confirmation form, Buyer may provide an alternate shipping address on which the Product can be delivered by the logistics service provider or by the Seller.
4.3
Please note that there is no guaranteed dispatch time and any information about the dispatch time is an estimate only and should not be relied upon as such. Therefore, time is not the essence of the bi-partite contract between the Buyer and the Seller for purchase and sale of Product on or through the Website. However, the Product shall not be delivered to the Buyer unless the Buyer makes the payment of the purchase of Product.
4.4
Buyer shall be bound to take delivery of the Products purchased by the Buyer that is said to be in a deliverable state. Where Buyer neglects or refuses to accept the delivery of the Products ordered by the Buyer, the Buyer may be liable to the Seller for such non-acceptance and shall further be liable to https://ayushayurvedic.shop/ for any loss of any fee or charges that https://ayushayurvedic.shop/ and its third parties shall have earned from the Seller if such delivery or transaction should have been completed. Buyer acknowledges that such damages or loss to https://ayushayurvedic.shop/ and its third parties are not consequential or indirect.
4.5
The title in the Products and other rights and interest in the Products shall directly pass on to the Buyer from Seller upon delivery of such Product and upon full payment of the price of the Product. Upon delivery, the Buyer is deemed to have accepted the Products. The risk of loss shall pass on to the Buyer upon delivery of the Product. - Return Policy for Products
5.1
Buyer’s Product related complaint about the refund or replacement will the processed in accordance with our R&R Policy available at https://ayushayurvedic.shop/. Both Buyer and Seller agree to this R&R Policy (Refunds & Replacement). However, in the event of false, frivolous or baseless complaints regarding the delivery or quality of the Products, the Buyer will not be eligible for refund or replacement.
5.2
Before accepting delivery of any Product, the Buyer shall reasonably ensure that the Product’s packaging is not damaged or tampered.
5.3
The return process of a Product may be subjected to additional terms depending on the nature and category of the Product. Any such additional terms may be specified on the Website or be intimated by the Seller at the time of purchase of the Product.
5.4
In the event the return of a Product is duly accepted by Seller, the value of such Product, as originally paid by Buyer during acceptance of Product, will either be refunded to Buyer either to the bank account provided by the Buyer for such refund, or to the payment instrument of the Buyer from which payment was made, or to any pre-paid payment instrument account of the Buyer. https://ayushayurvedic.shop/ shall have the sole discretion to determine the mode of the reversal from the above options.
5.5
Buyer agrees that if the returned Product is not accepted by the Seller then https://ayushayurvedic.shop/ shall have the right liquidate or sell those Products and give all the valid title, rights, and interests including warranties and other collaterals and benefits associated with those Products (as the Buyer would have received from the Seller) to any third party to whom those Products are sold. - Cancellation of transaction/orders
6.1
Cancellation by Seller:There may be certain orders that Seller is unable to accept and has the right to cancel either by the Seller directly or Seller can instruct https://ayushayurvedic.shop/ to cancel such order. Seller reserves the right, at its sole discretion, to refuse or cancel any order for any reason whatsoever. Some situations that may result in Buyer’s order being canceled include, without limitation, non-availability of the Product or quantities ordered by Buyer or inaccuracies or errors in pricing information. Seller may also require additional verifications or information before processing any order. All such cancellation shall be without any recourse to Buyer and without any liability to the Seller or to https://ayushayurvedic.shop/. If Buyer’s order is so canceled, after the payment has been processed, the said amount will be reversed / remitted to the Buyer either to the bank account provided by the Buyer for such reversal, or to the payment instrument of the Buyer from which payment was made, or to any pre-paid payment instrument account of the Buyer. https://ayushayurvedic.shop/ shall have the sole discretion to determine the mode of the reversal from the above options. In the event a promotional code given by https://ayushayurvedic.shop/ is used for the purchase of the Product, the amount under such promotional code shall not be refunded in case of cancellation of the order. The above is the sole remedy of the Buyer and the sole liability of the Seller and sole responsibility of https://ayushayurvedic.shop/ for any cancellation of the purchase order by the Seller or otherwise other than by the Buyer.
6.2
Cancellation by the Buyer: In case of requests for order cancellations, Seller reserves the right to accept or reject requests for order cancellations for any reason whatsoever. As part of usual business practice, if Seller receives a cancellation notice and the order has not been processed, Seller may cancel the order and refund the entire amount to Buyer within a reasonable period of time. Seller will not be able to cancel orders that have already been processed by the Seller. Buyer agrees not to dispute the decision made by Seller and accept Seller’s decision regarding the cancellation.
6.3
Set-off of any benefits availed by the Buyer: In case the Buyer has availed any benefit under any marketing or promotions provided byhttps://ayushayurvedic.shop/ in relation to the Product for which the order has been canceled by the Buyer or by the Seller, Buyer agrees and authorizes https://ayushayurvedic.shop/ to recover such benefits from the Buyer or set-off the same from any refunds to the Buyer.
Governing Law
These Terms of Sale shall be governed in accordance with the laws of India without reference to conflict of laws principles. You acknowledge that these Terms of Sale are solely for Your benefit. It is not for the benefit of any other person, except for Your successors and permitted assigns.
8. Disclaimer by https://ayushayurvedic.shop/
8.1
https://ayushayurvedic.shop/ role is that of an intermediary in the form of an online marketplace and is limited to managing the website to enable seller to exhibit, advertise, display, make available and offer to sell the products and to enable buyer to purchase the products so offered, and other incidental services to facilitate the transactions between sellers and the buyers. Accordingly, the contract for sale of any of the products shall be a bipartite contract between seller and the buyer. The title in the products and other rights and interest in the products shall directly pass to the buyer from the seller.
8.2
these terms of sale shall not amend or modify any agreements, contracts, terms or policies between the buyer and seller.
8.4
https://ayushayurvedic.shop/ is in no way is responsible or liable for the offer for sale or sale of the Product by the Seller to the Buyer, its delivery, the warranty terms (if any) related to the Product and the return, refund or cancellation of purchase of any Products.
8.6
https://ayushayurvedic.shop/ does not warrant that the sale price provided by the Seller of the Product is accurate, proper and valid. Any error in the sale price shall be solely attributed to the Seller and not to https://ayushayurvedic.shop/Prices, Product description, and availability of the Product are Seller’s responsibility.
8.7
Buyer expressly acknowledges that the Seller selling the defective Product will be responsible to Buyer for any claims that Buyer may have in relation to such defective Product and https://ayushayurvedic.shop/ shall not in any manner be held liable for the same.
8.8
https://ayushayurvedic.shop/ shall not assume any liability for the non-availability of the Product, delivery of the Product directly by the Seller and the installation of the Product where required.
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
Privacy Policy
We value the trust you place in us. That’s why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.
By mere use of the Website, you expressly consent to our use and disclosure of personal information provided by you in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.
1. Collection of Personally Identifiable Information and other Information :
When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behaviour on our Website. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
We use data collection devices such as “cookies” on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.
Additionally, you may encounter “cookies” or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.
If you choose to buy on the Website, we collect information about your buying behaviour, preferences, and other such information that you choose to provide.
If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback or if you use voice commands to shop on the Website, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
2. Use of Demographic / Profile Data / Your Information
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to assist sellers in handling and fulfilling orders, enhancing customer experience, resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize and enhance your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
With your consent, we will have access to your SMS, contacts in your directory, location and device information and we may request you to provide your PAN and Aadhaar details to check your eligibility for certain products/services including but not limited to providing credit) being offered by us, our affiliates or our lending partners. We may share this data with our affiliates or our lending partners for the same purposes as mentioned above, however, we will not store any Aadhaar data ourselves. In the event that consent to this such use of data is withdrawn in the future, we will stop collection of such data but continue to store the data (save for Aadhaar data) and use it for internal purposes to further improve our services.
In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users’ activity on our Website.
We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.
We will occasionally ask you to complete optional online surveys. These surveys may ask you for personal information, contact information, date of birth, demographic information (like zip code, age, or income level), attributes such as your interests, household or lifestyle information, your purchasing behaviour or history, preferences, and other such information that you may choose to provide.. We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.
Cookies
A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer’s hard drive. The cookies do not contain any of your personally identifiable information.
3. Sharing of personal information
We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.
We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, for fulfillment of your orders, or for enhancing your experience, or to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.
We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.
4. Links to Other Sites
Our Website links to other websites that may collect personally identifiable information about you https://ayushayurvedic.shop/ is not responsible for the privacy practices or the content of those linked websites.
5. Security Precautions
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
6. Choice/Opt-Out
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.
If you want to remove your contact information from all https://ayushayurvedic.shop/ lists and newsletters, please visit unsubscribe.
7. Advertisements on https://ayushayurvedic.shop/
We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
8. Your Consent
By using the Website and/or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy. . If you disclose any personal information relating to other people to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Return/Refund Policy
15 Days Return and Replacement Policy On all https://ayushayurvedic.shop/ Assured Products.
Disclaimer: Is a marketplace wherein sellers from across India listing their merchandise. The high-quality, balance or other specs of the goods offered to be bought and bought at the platform is the sole obligation of the vendor. on-line shops shall no longer be liable for any mistakes or omissions on the subject of the goods.
Refund Policy
Right here We offer limited time Deal at an extremely good charge. Be aware: All the products could be assorted in terms of shade and exceptional length as in keeping with the availability. We supply merchandise of plenty and the exceptional of the product can also get change. We don’t receive any sorts of Returns / Refund. In Liquidation sale, we don’t assure approximately the exceptional of the product, coloration & as the goods are the lowest charge & so the first-class of the product could be according to the low.
Any approved refund will be processed in 1-2 workings Daysand will be credited in Customer’s bank Account in 5-7 Working Days .
Be aware:
In Liquidation Sale or extra than 80% discount items, the consumer gets a diverse design, brand and color. No substitute is provided for OEM (authentic system manufacturer) merchandise sold in Deal/offers. Merchandise might fluctuate from a description in case of o.e.m products OR assorted product We make the nice of our efforts to supply most customers. But, if the location is non-deliverable, we would cancel your order.
Approximately Refurbishment:
Refurbishment is the distribution of merchandise (usually electronics and electric) that have been formally returned to a producer or seller for various reasons. Refurbished products are normally examined for functionality and defects before they’re offered, and thus are the approximate equal of certified pre-owned vehicles.
The primary distinction between refurbished and used products is that refurbished products have been tested and tested to feature well, and are accordingly free of defects, at the same time as used merchandise may additionally or might not be defective. Refurbished merchandise can be unused purchaser returns which can be basically new objects, or they may be faulty merchandise that has been lower back below NO warranty and resold by means of the manufacturer after repairing the defects and ensuring right feature.
note: real product can also range in color. those are REFURBISHED articles and on line save customer service is always there to help you in case of any substitute/refund as in step with Returns and Cancellation policy
The following products aren’t eligible for go back/alternative:
- Products that have been worn/washed/soiled
- Inner wear, Underwear
- Products which have been bought as combos/units aren’t eligible for going back/alternative as character products
- Seal open branded clothes can be back in case of no longer being satisfied with the product as they can’t be resold
Delivery and Shipping
ORDER TRACKING
A shipping confirmation SMS as well as Email will be sent when your purchased product has been shipped with the tracking details, which will allow you to track the status of your shipment.
Orders will be processed and shipped within 1-2 business days of ordering and will be delivered in 8-10 working days
HOW DO I KNOW IF MY PACKAGE HAS SHIPPED AND IS ON ITS WAY?
Once you place an order, you will receive an automatic confirmation email. Once your order has been processed and is ready to leave our distribution center, you will receive another email with shipping information. Please note that the shipping confirmation email does not necessarily mean that the carrier has picked up your package from our distribution center. Please use the appropriate carriers tracking features to determine when your package has been picked up and is in transit.
Please allow 24-48 hours from the time you place your order for it’s status to update.
MY TRACKING INFO SHOWS MY PACKAGE WAS DELIVERED, BUT I NEVER RECEIVED IT
If you are still unable to locate your package, you must contact the shipping carrier to discuss the issue and file a claim with them